Category Archives: ISO 9001:2015

What Is Risk-Based Thinking?

The need for risk assessment Risk management is a tool that helps companies evaluate risks in processes and content. It evaluates event data in order to measure levels of risk in an operational context. Risk assessment is repeatable and objective; it allows you to replace an otherwise subjective “gut feel” with a more guided decision-making approach. …

The deeper meaning of Interested Parties

The new version of ISO 9001 brought a lot of changes and new requirements. Among them, the introduction of the concept of ‘interested parties’ is particularly fascinating. So far in the evolution of this standard through the years and its different stages of development, the customer has been almost the sole focus, mentioning suppliers, employees …