In today’s climate in SA of limited economic growth forecast for 2017, much of the reliance on producing growth and sustainability comes not from large corporations but from Small and Medium enterprises (SME’s).
DQS- South Africa has the privilege of certifying several SME’s among its portfolio of SA businesses and we recently had the opportunity to partner with Engineering Plastics, based in Vereeniging, Vaal Triangle, Gauteng Province.
Established in 2000, the company under the direction of Hartmut Wegener provides injection moulding facilities for moulded components and assemblies to the local and export automotive and general industry sectors.
Together with its management team of MD – Hartmut Wegener, Program Manager – Ms Minette Smidt, Logistics Manager – Ms Mavis Nkotsane, General Manager – Bennie van Zyl and Customer Quality Manager – Steve Smidt, the company employs 35 employees.
We asked Steve Smidt – the Customer Quality Manager what contributes to the success and sustainability of Engineering Plastics.
“We give our customers an agile service of rapid turnaround from the receipt of product specifications through the tooling process to the finished product with a ‘check-do-check’ quality review at each stage of the process”.
“As the backbone of this process and with help from our external consultant, John Titmus of Titan Quality Management we used ISO 9001:2008 as the guideline for the PDCA (Plan, Do, Check, Act) cycle we use throughout the business operations to ensure customer value add in the processing, manufacturing and delivery activity”.
Recently, Engineering Plastics made the decision to partner with a certification body which would challenge their current system for ISO 9001 certification and enable Engineering Plastics’ outcome for successful certification to ISO 9001:2008.
Said Smidt, “From the initial contact with DQS SA Marketing and Sales Director Musa Miyen to the handling of the audits by the DQS auditors and the handover of the ISO 9001:2008 certificate by DQS MD Vusi Bongwe we feel we have the making of a long-lasting and mutually beneficial relationship”.
We asked Hartmut Wegener what else did he feel had contributed to their growth.
“To survive in our highly competitive market sector we need to continually challenge the way we deliver and ensure our factory personnel are able to meet the demands of the business we serve”.
“We’ve done this through formal industry training via Plastics/SA as well as using quality improvement ‘tools’ like Daily Improvement, Quality at the Source, and standardised quality control procedures”.
Adds Wegener, “We look forward to reaching certification to ISO 9001:2015 and have set our sights on achieving certification to IATF 16949:2016”.