The company, based in Zimbabwe, is a key supplier of pneumatic and hydraulic hoses and fittings. It also specialises in pump and cylinder repairs, rubber lining, ceramic tiling, conveyor belts management system and fabrication and has a strong presence in the engineering, construction and mining sectors. It has 7 branches across the country, with more than 160 employees providing a high level of customer service
Recently, with a number of key staff and guests its CEO Pascal Musavaya celebrated the attainment of accreditate certification by DQS Management Systems SA to ISO 14001:2015; ISO 9001:2015 and OHSAS 18001:2007.
He said “Certainly we are proud to be one of the first companies not just in Zimbabwe but in the region, possibly in Africa, to be certified for the new international standards of 2015”. (ISO 14001 and ISO 9001).
“Today is a great day in history of Hilmax Engineering. Our attainment of ISO 9001:2015, ISO14001:2015 and OHSAS 18001:2007 certification is a huge milestone in the company’s commitment to becoming one of the leading technical solution providers in the Southern Africa”.
“Who says life is about easy things only”
“The road to attaining the ISO 9001, 14001 and OHSAS 18001 certification has been long and challenging but the Hilmax SHEQ Team demonstrated that it could be done. Indeed, achieving this certification is not an easy task, particularly for a medium sized organization with many branches and functions all over the country. My Board recognizes and acknowledges the considerable hard work and commitment the Management and Staff of the Hilmax Engineering have made to achieve these international standards”.
For Hilmax the journey to certification began in mid-2015 following a strategic decision by the Board of Directors and Management to adopt the (IMS) Integrated Management System of Safety, Health, Environmental and Quality Management.
The Management’s commitment towards IMS certification was demonstrated through an awareness campaign that sensitized staff on what IMS, ISO Standards, Quality Health and Safety and environmental management implied .
The campaign paved the way for the appointment of an IMS Champion and the IMS steering Committee whose members underwent intensive training on IMS implementation and process documentation in accordance with the standard prior to embarking on process documentation.
In Mid 2015, the company set-up a SHEQ project team of 18 staff members trained as Internal Auditors, who conducted several internal audits of our IMS and which resulted in numerous reviews and continual improvement of our processes.
In December 2015, DQS South Africa carried out a pre-certification audit which was followed by a certification audit in February 2016. We successfully managed to close out audit findings as per certification requirements.
Musavaya went on to say, “The certification standard awarded to Hilmax Engineering is a qualification for us to benchmark our management standards with the best in the world.
Also, I am happy to report, is that since the implementation of IMS, Hilmax Engineering has seen tremendous improvement in its operations through;
- Service Delivery: the company has now adopted the basic requirements of QMS as per ISO 9001:2015;
- Customer satisfaction: we are now exceeding expectations of our clients
- Use of Resources: the company has put in place structures for effective and efficient use of resources.
- IMS documentation: it now has a documented system that captures all processes and steps for timely service delivery. We have developed a process map which identifies inter-linkages within all departments.
- Staff motivation and Involvement: The whole system was designed by members of staff with the leadership of the IMS Representative. There is ownership and pride by the entire staff for this milestone.
- Representative. There is ownership and pride by the entire staff for this milestone.
This achievement demonstrates that we are on course to achieving our SHEQ objectives through continual improvement of our IMS. With a team of dedicated Management and Staff, our objectives are achievable as attested by the commitment shown towards attaining the IMS International Standards. This Certification is just but the beginning of a long journey towards quality service provision”.
from L to R: Mr Vusi Bongwe, (MD for DQS South Africa),Mr Bill Finaughty (KW Blasting Managing Director), Mr Abednego Chigwada (MD for DQS Zimbabwe) , and Mr Pascal Musavaya ( CEO Hilmax Engineering (Pvt) Ltd).