DQS GmbH and UL Management Systems Solutions (MSS) merged at the end of March, 2008. With their alliance, Germany’s first certification body for management systems and the MSS business unit of America’s most renowned product certifier Underwriters Laboratories (UL) achieved a place among the leading certification bodies for management systems in the world.
For the DQSGroup, relationships built on mutual trust should be created face to face. In this age of e-mails, voice-over-IP technology and video conferencing, can you put your faith in an ever growing network of international offices? Our answer is YES.
Complex, global certification procedures spanning 50,100, or more sites require well structured project management. And they require people who speak the language and know the culture at each site; people with customer proximity and a high level of competence, who can fulfill customer expectations by performing value generating services on site. Modern communication technology can support this – but it cannot take the place of personal contact.