Standards more crucial than ever
The global pandemic of 2020 has brought may sectors to a halt. Consumer behaviour has been drastically impacted during this time. Many consumers are choosing to support businesses that are proactively involved in reducing the spread of the virus and exercising safety precautions.
Under normal circumstances, an internationally recognised certification shows an organisation’s commitment to achieving excellence. Given the current socio-economic atmosphere, both consumers and employees must be aware that their personal information and health are under consideration. Gaining an international accreditation, be it an ISO, GC-Mark or another industry-relevant certification acts as a public declaration of organisational reputability on a global level.
Standards to consider:
- ISO 9000 – A family of quality management standards,
- ISO 14000 – A family of environmental management standards,
- ISO/IEC 27000 – A family of standards for information security management systems,
- ISO 31000 – A family of risk management standards,
- ISO 45001 – Occupational health and safety standards,
- FSSC 22000 – A certification scheme for the auditing and certification of Food Safety Management Systems (FSMS), or
- Hello Hygiene! – A GC-Mark for hotel hygiene.
Depending on the organisation’s sector, numerous standards and regulations exist to regulate business practices, quality and health and safety. An organisation’s commitment to being audited and meeting the outlined requirements shows commitment to its product and the clients they serve. Consumers are exhibiting a renewed sense of caution and shifting loyalty based on pricing; therefore, businesses need to strive to gain a competitive advantage in a market with waining brand-loyalty.
The implementation of management systems that meet international standards is more important than ever before. Standards protect all involved parties; from the employees and the environment to the consumer. Consumers can rest assured knowing that certifications can only be granted by an unbiased third-party after the completion of an audit to verify the company’s compliance. Assurance of safety on an international level can assist companies that are striving for business continuity in an uncertain era, making standardisation more crucial than ever.